Refunds & Cancellations

30-Day Money-Back Guarantee

We're confident you'll love BLUR. If you're not completely satisfied with your purchase within 30 days of your initial purchase date, we'll refund your money in full—no questions asked.

How to Request a Refunds

To request a refund, please contact our support team at support@blur.io with your order details and the reason for your refund request. Our team will process your request within 5-7 business days.

Cancelling Your Subscription

You can cancel your subscription at any time. Cancellations take effect at the end of your current billing period. Any fees already paid are non-refundable, but you'll retain access to your membership until your subscription period ends.

Refund Eligibility

Refunds are available for purchases made within the last 30 days. To be eligible for a refund, your account must not show evidence of abuse of the refund policy. Multiple refund requests may result in account termination at BLUR's discretion.

Partial Refunds

If you request a refund after partially using our service within the 30-day window, we may process a partial refund at our discretion based on the time and features used.

Refund Processing Time

Once approved, refunds are typically processed within 5-10 business days. Depending on your financial institution, it may take an additional 3-5 business days for the funds to appear in your account.

Contact Support

If you have questions about refunds or cancellations, please reach out to our support team at support@blur.io or through our Discord community.

Last updated: December 2025